The customer support team at Tantec UK look after all Tantec Plasma, Corona, Ozone and LeakTEC systems in the UK and Ireland.
Supporting customers from first hearing about the technology, through equipment purchase and installation along with lifetime maintenance, servicing, training and end of equipment life.
Our trained engineers and support team and available to support quickly and efficiently.
Taking delivery of new Tantec equipment is often simple, however, customer support can arrange dedicated training sessions and installation support is on hand to ensure you get the most from your new equipment from day one.
We aim to support customers with preventative maintenance to keep your equipment in top working condition and minimizing downtime. We are happy to supply spare parts, including critical spares for you to keep onsite and can provide training for this.
We can also arrange for a service visit to give your system a full inspection at the same time as changing any spare parts. Service contracts are available throughout the UK and Ireland.
Machines will break, and it’s always painful. From our Worcestershire site, just South of Birmingham, we have dedicated engineers who can visit your site, arrange for rental systems to be delivered and for repair work to take place.
We also offer contract manufacturing and many use our services as a backup where needed.
Alongside treatment equipment, we also offer surface energy measuring kits such as Dyne Pens, extraction, compressors and adhesion testers to help set up your equipment and get a robust quality procedure in place.
Customer support have extensive knowledge of like minded products and can help with demonstrations or trials to support as needed.
